Orders ship between 2 to 5 business days after payment is made. We do not have control of shipment times after we ship.
Most items are shipped through USPS.
We can ship UPS, but there is a packing and handling fee for doing so which varies depending on the size and weight of the item. Please contact us for cost.
In order to qualify for return, products must be returned within 10 days from the date you received your order. The returned item must be in its original packaging with all documentation and accessories. Any dismantled, marked, or visibly defaced product by the buyer will VOID the item's return & refund. Product serial number (if present) must match our records. You are responsible for & must prepay all shipping/insurance charges & you shall assume all risk of loss or damage of products while in return transit.
If item arrives non-functional or defective or you receive an incorrect item, you must contact us within 5 days for product credit and return instructions.
Shipping, handling and insurance fees are non-refundable.
Items not returnable will be posted as such. These include brand new sealed items which once opened are unsaleable as new.